An indispensable part of community work is live communication.
Projects
All our games are about service. The community managers are the face of the service.
Processes
More often than not, people come to the community manager to get help. They need to be taken care of, it's important to show that the developers care and that every single player is really important to us.
Facts and stories about community work
Why is being a community manager both dangerous and difficult? How can players communicate directly with developers? Share this video (in russian) with your friends, write us an email and you won't be left out.